Well done, @LRB
Posted on June 25th, 2012
Remember my post about the London Review of Books?
That entry went up late in the evening seven days ago. This afternoon, I received this package with all the missing issues.
This is customer service done well. If you want to subscribe, here’s the link.

That note is the loveliest thing I’ve seen today. I’m so glad that LRB made the problem right, and I’m so glad you shared the update.
I was really impressed. After being underwhelmed by the email responses for missing issues (for years), Twitter support rode to the rescue!